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TERMS
AND CONDITIONS FOR APT TOURS
(AUSTRALIA PACIFIC TOURING)
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| Cancellation Policy |
| Due to the extensive
organisation involved with touring, a strict cancellation fee
will be applicable to compensate for costs and lost revenue.
We strongly recommend your customers take out travel insurance
to cover against such charges. Once any payment is made the
following cancellation fees will apply: |
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| Day tours: |
| Notice of cancellation = Charges
Levied to customer |
| * 1 - 2 days notice prior to
departure = Full refund |
| * 24 hours or less notice =
50% charge may apply |
| * Failure to board without cancelling
prior = 100% cancellation fee |
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| Overnight day
tours : |
| Notice of cancellation: |
| * 16-41 days prior to departure
= 20% of gross fare |
| * 15- 1 days prior to departure
= 50% of gross fare |
| Day of departure or if tour
has commenced = 100% Cancellation fee |
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| Fully escorted extended and
short breaks touring: |
| If APT has accepted the booking,
and client cancels or does not pay the balance at least six
weeks before departure, the deposits paid will be forfeited.
A cancellation can only be accepted in writing from the person
who signed the booking form or in writing from the Travel Agent
through whom the booking is made. The cancellation will be effective
from the date on which it is received at our offices. Cancellations
received after full payment has been made will incur higher
charges, to offset expenses and losses : |
| * More than 42 days prior to
departure = $200 deposits forfeited + A4WDr Booking fee |
| * 41-16 days prior to departure
= 20% of tour price + Booking fee to A4WDR |
| * 15-1 days prior to departure
= 50% of tour price + Booking fee to A4WDR |
| * Departure Date or No show=
100% of tour price |
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| Concession / Student fares |
| Apply to holders
of senior or pensioner cards (Aust, NZ), full time students,
and YHA/VIP/NOMAD members. |
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| Amendment Fees |
| Amendments to tour arrangements
in any way, after we have accepted your booking, will be made
if possible. A charge of $45 will apply to any addition or modification
requested after the original booking has been confirmed. |
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| General Information |
| 1. All tours and cruises include
all sightseeing, entry fees and meals as stated in the full
itinerary (please request a full itinerary). |
| 2. Free hotel pick ups are available
on request at time of booking from all major CBD hotels |
| 3. All coaches are rated 5 Star
and equipped with TV, video, toilet/washroom, water, air-conditioning. |
| 4. Small group touring vehicles
are not washroom equipped |
| 5. All fares are
in Australian Dollars (AUD). |
| 6. All fares include the Australian
Government Goods and Services Tax (10%). |
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| Child Fares |
|
Day Tours : Passengers between
the ages of 3 and 14 years inclusive travel at the applicable
child fare. Passengers over the age of 14 years travel at
the adult fare. Passengers under the age of 3 years travel
free of charge (FOC) provided they do not occupy a seat.If
seat required for a passenger under 3 yrs, child fare applies.
Regardless of duration of touring
: Children under 18 yrs must be accompanied by an adult.
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| Tour Escorts on National
Day Tours |
| Bona Fide Tour guides accompanying
groups of 2 or more travel free of charge on day tours in Sydney
and Melbourne. Bona Fide guides accompanying groups of 2 –9
on day tours (except in Sydney & Melbourne) travel at 50% off
the gross adult fare in Cairns, Perth, Darwin, Ayers Rock. Groups
with 10 + passengers attract one FOC on day tours. |
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| Tour Escorts |
| Bona Fide Tour guides accompanying
groups of 2 or more travel free of charge in Sydney and Melbourne.
Bona Fide guides accompanying groups of 2 –9 travel at 50% off
the gross adult fare in Cairns, Perth, Darwin, Ayers Rock. Groups
with 10 + passengers attract one FOC on day tours. |
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| Group Bookings (seat in coach) |
| Seat in coach "Group rates avaialbe
on request. |
| Special charter quotes and group
rates are available on request. |
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| Family Discount |
| Adults in family groups on day
tours - 2 adults & 2 or more children, are charged at concession
fare. This fare cannot be used in conjunction with any other
special offers. |
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| Operating Days |
| APT reserves the right to cancel
or alter tour itineraries as deemed necessary. Tour operation,
or alterations may occur due to road or weather conditions,
strikes, public holidays and accommodation availability etc.
The company gives no guarantee as to the exact arrival or departure
times as circumstances beyond our control may influence this. |
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| Courtesy Pick-Up and Return
Drop-Off |
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A complimentary pick up and
drop off service is provided from the majority of key hotels.
Please advise customers to wait in hotel reception or outside,
5 minutes prior to pick-up time. Times are provided as a guide
line and may, at times, be affected by traffic conditions
or pick up delays. Pick up and drop off details are required
at the time of booking. Coach pick-ups maybe by another appointed
contractor. Interstate and overseas passengers should re-confirm
their pick-up times 24 hours prior.
NOTE: Every effort is made
to locate passengers upon arrival at their pick-up point.
If our driver/tour co-ordinator is unable to locate the passengers
at the appointed time, customers will be required to make
their way to the departure point at their own expense
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| Public Liability Insurance |
| Australian Pacific Tourings
holds public liability insurance for all business undertaken
to the limit of $10,000,000. A copy of the policy can be supplied
on request. |
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| Prices |
| All prices are gross
AUD - gross rates may vary from brochure rates due to seasonal
changes |
| All Prices include
the Australian GST |
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| Locational Notes: |
| Click
here for current update notes on various cities |
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| Do
clients need to reconfirm their tour? Yes, passengers must
contact the Reservations Department nominated on their ticket
quoting their booking number before 4pm the day prior to travel
with both the name of their accommodation and room number. FAILURE
TO DO SO COULD RESULT IN THE CANCELLATION OF THEIR BOOKING!
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TERMS:
Please note that all itineraries are a guideline only and
are subject to change.
PLEASE REFER
TO SUPPLIERS OFFICAL WEBSITE FOR CURRENT TERMS
Conditions of Travel:This
tour company reserves the right to alter the route or itinerary
of any of its tours and arrange alternative carriers to those
advertised if necessary. No refunds will be given in these
circumstances or in the event of any delay, curtailment or
alteration of a trip resulting from any cause including severe
weather conditions or mechanical failure. A minimum number
of passengers is required to operate each tour. It may therefore
be necessary to cancel a scheduled departure and to offer
an alternative or full refund for that tour. We can't guarantee
pick up or drop off times and are not liable for passenger
failure to connect with other services. Australia 4 Wheel
Drive Rentals accept no responsibility for loss or damage
to personal belongings or baggage. Insurance:
Please consider it an important service to your clients to
encourage them to purchase comprehensive travel insurance
before leaving home. We strongly recommend that all passengers
be fully covered by insurance. Liability: Whilst we
make every effort to safeguard our clients and their belongings,
we cannot be held responsible for personal injury or loss
due to events which are beyond our control.
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